Should you start a cloud kitchen?

Blog Layout

Cloud kitchens are an upcoming trend in Singapore, which can be attributed to the Covid 19 pandemic circuit breaker. With the rise in consumers using online ordering for food delivery, F&B owners found that they could open up new outlets without having to have a physical shop front.

Instead, they could simply leverage online food ordering platforms to get customers’ orders and rent cheaper kitchen space to have the food prepared.

Why Cloud Kitchens Have Gained Popularity

Market Opportunity

Instead of dining out or cooking at home, consumers enjoy the convenience of using online food ordering platforms to pre-order their meals and have them delivered to their doorstep or self collect their orders at their preferred time.

As more ordering food online has become popular among consumers, it only makes sense for F&B business owners to open up low-cost cloud kitchens that generate revenue from online orders.

Low investment

To open up a cloud kitchen, you do not need to look for a prime location in the heartlands to ensure that you have a steady stream of patrons. Most of the time, the better the location, the higher the rental rates. All you need to a kitchen space which suits your operational needs.

On top of that, you are able to operate multiple F&B brands out of your cloud kitchen instead of the traditional one brand one shop concept.

Easy brand experimentation

As mentioned above, operating multiple brands in a single cloud kitchen outlet is entirely possible.

Have a new F&B brand idea? Try it out by using the same kitchen infrastructure you have in your cloud kitchen and get orders from your customers through online food ordering.

Since you are using your existing cloud kitchen and an online food ordering system to run your new F&B brand, you do not have high overhead costs and can simply pull the plug once you feel that it is not working as envisioned.

Getting an online food ordering system

If you are looking into setting up your cloud kitchen, you should look for a reliable online food ordering system as well. Here at iMakan, we offer the most user-friendly, online food ordering system that is integrated to third party delivery platforms to solve your logistical headaches.

Drop us your details here and we will be happy to arrange a free demo session with you!

< Older Post Newer Post >

7 Tips to Optimize Operations at Your Takeaway Food Kiosk in Singapore

By Liang Wei Liaw • 09 May, 2024

Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.