How to use data to boost your restaurant revenue?

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The use of data for analytics to improve business functions and revenue is a common practice among F&B establishments, which is why they are seeing so much success in expanding and scaling their businesses.

Even if you are not planning to turn your restaurant into a chain operation, data analytics is important to you too. Let’s discuss this in this article.

Forecasting consumer trends

Going through your monthly reports on your revenue streams will help you to forecast and catch on to the next big market opportunity. For example, if you realise a gradual increase in the number of takeaway orders for your dine-in restaurant, you may want to build up your operations in those areas.

Deploying a self-ordering Kiosk is an efficient way to cope with long takeaway queues. Your takeaway customers can place their orders through the self ordering kiosk instead of through service staff. This ensures that your existing staff are still focused on your main business operations, dine in.

Maximize Marketing ROI

It is important to know which of your marketing channels are working best for your restaurant’s target audience. Use data analytics tools to derive which one of those channels will be worth your effort and money to beef up, and which of those can your restaurant do away with.

Better manage inventory levels

Data analytics can also help you identify your best selling dishes. Once these dishes are identified, you may want to stock up on the ingredients for your restaurant’s bestsellers, and revamp those dishes which are not doing too well.

Enhance your menu

As a F&B operator, it is essential to review your menu from time to time, making changes to ensure your menu is up to date with current consumer trends. Using data analytics, you are able to identify your restaurant’s popular dishes, which you may use to create attractive promotions to attract more customers.

Data analytics also helps you identify popular add on or ala carte dishes, so that your staff or self-ordering system can upsell these dishes during the ordering process.

Contactless Ordering Solutions

Combining data analytics with digital ordering solutions is a powerful revenue booster for your F&b business.

As we know, customer trends are constantly changing. Contactless ordering solutions such as QR ordering systems, online food ordering solutions and self ordering kiosks can uses a digital menu that can be updated instantly from an online backend portal.

This means that your best selling dishes category, add on suggestion presets and promotions can be updated in a timely manner to capitalize on new customer trends without having to spend extra time and money on menu reprinting.

If you are interested in getting digital ordering solutions such as QR ordering system, self ordering kiosks, online ordering system (pre order for pick up or delivery), do leave us your contact details below and we will be happy to arrange a free demo session with you!

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7 Tips to Optimize Operations at Your Takeaway Food Kiosk in Singapore

By Liang Wei Liaw • 09 May, 2024

Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.