iMakan QR Mobile Ordering System for Restaurant

✓ Lower labour cost

✓ Handle high order volumes simultaneously

✓ Increase order size

✓ Increase operation efficiency

iMakan QR Ordering System Value Adds your Restaurant

QR Ordering with Membership CRM For Restaurants

Enhance customer experience with QR Ordering & Loyalty CRM for your Restaurant

  • Enhanced customer convenience

    Seamless Ordering: Customers can easily scan a QR code to view the menu, place orders, and make payments without waiting for a waiter. Reduces dependance on order taking staff.


    Convenient Member Sign Ups: Members can easily sign up as members to enjoy benefits as they place orders.


    Seamless points & voucher collection & redemption: Your members can easily collect and redeem loyalty points and eVouchers as they are ordering through QR ordering.

  • Personalised customer experience

    Tailored Promotions: Use combined data from QR ordering & membership solution to tailor deals and promotions based on customer preferences and past behaviors.

  • Increased sales & repeat visits

    Upselling and Cross-Selling: Suggest add on items or special deals directly through the QR ordering system to boost bill sizes.


    Tiered Memberships: Drive repeat visits by offering tiered memberships that reward loyal patrons with exclusive benefits as they advance through the tiers.

  • Streamlined Operations

    Fast table turnovers: Reduce wait times and improve table turnover by streamlining the ordering and payment process.


    Error Reduction: Minimize order errors by allowing customers to input their orders directly.


    Multi-Outlet Integration: Provide a seamless experience across all locations by integrating CRM and QR ordering systems, ensuring consistent service quality and rewards management.


    Unified Loyalty Program: Customers can earn and redeem rewards at any outlet, making the loyalty program more attractive and user-friendly.

  • Data Collection

    Customer Insights: Data from QR ordering & CRM loyalty solution is centralised into an online backend to give you insighful analytics.

  • Get more referrals (Word of mouth marketing)

    Referral Programs: Implement referral perks where members are rewarded when they recommend others to join.

  • Better customer engagement

    Targeted Marketing: Segment customers based on their behavior and preferences to deliver highly targeted and effective marketing campaigns through emails or sms.


    Automated Promotions: Automate marketing efforts to send timely promotions such as birthday vouchers, keeping them engaged.

  • Understand consumer needs & wants

    Get member feedback: Allow members to give feedback through the online member portal. This helps you understand your members needs and wants to improve your menu or service.

Simple & Powerful

Most intuitive and efficient QR mobile ordering system

Reduce Manpower Reliance

Automated ordering process

 iMakan QR ordering enables customers to self order through their phones by scanning a QR code to reduce reliance on staff to take orders

Automate payment

iMakan QR ordering links with online payment gateway to enable customers to pay online through card

Easy to use interface

iMakan QR ordering's intuitive interface makes it more convenient for customers to self order than order from staff

Increase Bill Sizes

Smart upselling

iMakan QR ordering increases bill sizes by upselling to customers concurrently while ordering

High Resolution Pictures

With high resolution image of every menu item, customers may order items that may have gone unnoticed on paper menus

Customizable Options

Orders can be easily customised to customers' preferences leading to larger order volumes.

Seamless integrations

Kitchen

iMakan QR ordering  itemizes orders and sends each order item to its respective kitchen printer / display.

F&B POS System

iMakan QR ordering can be linked with your POS system to centralise reporting and order management.

Cashless/Online Payment

Get secure and fast cashless payments through iMakan QR ordering's integration with online payment gateway.

"Business Insider reports that Taco Bell's mobile order tickets are 30 percent higher than its in-store sales."

Quoted from a businessnewsdaily article

Grants available

Contact us to check your eligibility

Contact Us

Contact Us

Send us a request and we will be in touch!

Our Singapore Solution Consultant will contact you to arrange a free demo for our food ordering solution.

160 Robinson Road, 

SBF Office Building, #26-02

Singapore 068914

(+65) 6271 5788

[email protected]

Contact Us

ABOUT US

WHO ARE WE 

We are a food tech company which has amassed about 5,000 F&B clients over the past 15 years. We work with food merchants like you, day in and day out, building our experience in the process, and tapping on these experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.

WHAT DO WE DO

We tap on our experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.

OUR AIM

We aim to help you increase your operation and ordering efficiency, so you can focus on generating more revenue for your restaurant.

News & Updates

Smart Tech Strategies for F&B Startups Facing High Rentals in Singapore

By Liang+Wei Liaw • August 15, 2025
Ask any café owner or restaurant operator in Singapore, and you’ll hear the same challenge—rental prices are sky-high. For small F&B startups, this can make profitability feel like a distant dream. The good news? You can fight back using the right mix of technology and smart operations. Here’s how to keep your costs low, efficiency high, and customers happy—even with expensive rent. 1. Rethink Location and Shift Budget to Marketing A prime location isn’t always the best decision for a new F&B brand. Not just due to the high rentals, but when operating in prime locations you are likely to be competing directly with well established F&B brands. Pick a slightly less central area to save on rent Invest those savings in branding and promotions Use delivery apps as customer acquisition tools—promote aggressively so people discover your food first online, then offline 2. Cut Manpower Dependency with Automation Labour costs are climbing. Self-ordering kiosks and QR code menus help you: Operate with fewer service staff Speed up order processing Improve order accuracy Create a seamless customer experience 3. Control Inventory Like a Pro Throwing away expired food is like throwing away cash. POS-linked inventory systems let you: Track stock in real time Predict demand accurately Avoid over-purchasing and wastage 4. Fill Empty Seats During Off-Peak Hours With yield management strategies, you can keep the business flowing throughout the day. Flash deals via Instagram or TikTok Loyalty perks for off-peak diners Special menus available only between 3–5pm 5. Make Your POS the Heart of Your Operations A fully integrated POS can help you: Manage dine-in, takeaway, and delivery orders in one place Monitor sales trends Sync loyalty programs automatically Make faster business decisions based on live data While rental prices in Singapore won’t drop overnight, the right tech approach lets F&B startups run more efficiently, keep costs under control, and compete with bigger players. If you are looking for F&B solutions such as F&B POS systems, Self ordering kiosks, QR ordering, online ordering and CRM solutions, click here to enquire!

First POS System for F&B? Choose Smart, Not Just Cheap

By Liang+Wei Liaw • August 6, 2025
Launching a new café or restaurant in Singapore? One of your first major investments will be a Point-of-Sale (POS) system. While it's tempting to go for the cheapest POS package, smart F&B owners know better: not all POS systems are built the same. Why Cheaper Isn’t Always Better Budget POS solutions often cut corners on hardware quality, software flexibility, and customer support. You might get a basic tablet with limited features and little support when things go wrong. These systems may be fine for weekend hobbyists, but if you're planning to scale and operate seriously, you need something more durable and reliable. What to Look For in a Reliable POS Rugged hardware that withstands busy kitchens & long operating hours Responsive local support for peace of mind Features that matter: table management, self-ordering, CRM, inventory Easy integrations with accounting, delivery, and payment platforms The Long-Term Advantage Investing in a reputable POS vendor ensures you won’t need to replace or switch systems as you grow. You also benefit from software updates, technical support, and scalability from day one. Your POS system is the heartbeat of your F&B business. Choose wisely, and it’ll help you run smoother, serve better, and scale faster.  Looking for F&B solutions? Click here to contact us!

Email vs WhatsApp for F&B Marketing in Singapore: Who Wins?

By Liang Wei Liaw • July 21, 2025
In Singapore’s fast-paced F&B industry, reaching your customers with the right message at the right time can be the difference between a packed house and a slow day. For years, email marketing has been the go-to method for loyalty engagement—but today, WhatsApp is emerging as a powerful contender. So which channel delivers better results for F&B businesses? Let’s break it down. Why More F&B Brands Are Choosing WhatsApp 1. Significantly Higher Open Rates WhatsApp messages boast open rates of over 90%, while email struggles to break 25–30%. This means more eyes on your promotions, event invites, or new product launches. 2. Real-Time Engagement Whether you’re pushing a lunch promo or a last-minute reservation slot, WhatsApp delivers instant visibility. Customers receive and act on messages within minutes, making it perfect for time-sensitive offers. 3. Mobile-First and Personal Almost every Singaporean checks WhatsApp multiple times a day. Messages arrive directly on the home screen—no inbox clutter or spam folders to worry about. The format also feels more personal, increasing engagement. 4. Great for Vouchers & Loyalty Promotions Sending eVouchers, birthday rewards, or exclusive member discounts via WhatsApp makes redemption easy. Customers just click and go—no need to dig through emails or apps. When Email Still Shines 1. Long-Form Content & Storytelling Emails are perfect for more detailed updates like a new seasonal menu, chef’s notes, or an outlet anniversary event. You have more space to build a narrative and showcase visuals. 2. Automation and Segmentation Email tools allow automated drip campaigns, customer lifecycle journeys, and membership renewals—ideal for maintaining long-term engagement. 3. Official Communications Invoices, reservation confirmations, newsletters, and account updates are still best suited for email, where they feel more formal and can be archived. Best Practice: Use Both, Together Forward-thinking F&B brands in Singapore don’t choose one over the other—they use both channels strategically. Use WhatsApp to push flash deals, eVouchers, and member reminders. Use Email to tell your brand story, build loyalty, and deliver richer content. Connect both through a unified CRM-POS platform like MEGAPOS to sync data, automate engagement, and track performance. Final Thoughts If you're only using email to engage your customers, you're leaving money on the table. WhatsApp provides the speed and reach modern diners expect, while email helps nurture deeper, longer-term relationships. The smartest F&B operators are combining both—powered by integrated POS and CRM tools that make outreach effortless and effective.  Interested in trying to engage with your members through WhatsApp messaging campaigns, click here !
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