How to use QR codes in your restaurant/cafe?

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QR codes have been around for a long time, but not many of us paid much attention to these ingenious digital tool. Ever since circuit breaker in Singapore, the usage of QR codes became part of our everyday lives. Since consumers have become accustomed to scanning QR codes, it is a great time to start leveraging QR codes for your business.

What is a QR code?

A QR code is a two dimensional version of a barcode, that can be used to store and convey a wide variety of information with a scan of a smartphone.

What are the common uses of a QR code?

Here are some examples of common uses of QR codes. Which

Safe entry - Well, this is the most common use of QR codes which most, if not all Singaporeans are familiar with. Scan the QR code before entering malls, shops, etc., for Covid19 contact tracing.

E-payments - QR codes can also be used the handle E-payments. By scanning a QR code, you can make payments, or perform a bank transfer through your smartphones. Some everyday examples include, SGQR, PayNow and PayLah.

Advertising & promotions - Some businesses that advertise on print display ads such as billboards, newspapers, etc., often use QR codes to embed a link to their website's landing page which may contain information on their new product launch, new promotion, etc.

How to use QR codes in your restaurant?

Increase your social media following

Social media is one of the best ways to market your restaurant. A significant amount of people discover new restaurants through social media. Placing a QR code on one of your restaurant's QR code stickers to link your social media accounts is a great way to increase your social media presence, as your customers can easily follow and tag your restaurant in their posts.

Get more reviews

Reviews is a great way to build the trustworthiness of your brand. Most new customers will look at reviews before deciding on which new restaurant to try out. Using QR codes to embed your Google reviews link is a good way to get a quick review from your customers

QR Ordering

Restaurants in Singapore have been making the switch to digital ordering ever since circuit breaker was lifted. This is a more hygienic way of ordering as physical menus have passed through the hands of countless people.

QR ordering is also a more efficient way of ordering as less manpower is needed to go from table to table to take orders. Instead, orders are sent from your customer's smartphones to the kitchen directly.

If you are interested in getting a QR ordering system for your restaurant to boost revenue while saving on manpower costs, give us a call at (+65) 6271 5788 or drop us your contact details below to arrange a free demo with us! Free yourself from the cycle hiring more to cope with higher order volumes today!

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7 Tips to Optimize Operations at Your Takeaway Food Kiosk in Singapore

By Liang Wei Liaw • 09 May, 2024

Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.