Increase restaurant profitability through QR ordering.

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QR ordering is a popular ordering solution among restaurants in Singapore. Could it be time to adopt one for your restaurant if you have not? Let’s explore the estimated cost savings & extra revenue you stand to gain by adopting a QR ordering system for your restaurant.

Manpower Cost Savings

Manpower savings are one of the key benefits of adopting a QR ordering system for restaurants. But just how much are you able to save?

Based on estimates, a restaurant’s service staff wage is approximately S$2,000 per month.

A medium to a large sized restaurant will need an estimated of 5 service staff.

Based on these estimates, your restaurant will spend an estimated of S$10,000 per month or S$120,000 per year on service staff wages

A QR ordering system for restaurants in Singapore costs approximately S$12,000 with first year of subscription included. While it may seem like a huge investment, pre-approved solution costs are supported up to 80% (valid at the time of publishing this article 29/03/2021). This equates to approximately S$3,600 after the grant.

With QR ordering, your restaurant can operate with two service staff. This is a saving of $116,400 in the first year.

Second-year onwards, the average estimated cost of subscription per month for QR ordering solutions in subsequent years is approximately $150 per month, which is way lower than the cost of hiring one service staff for your restaurant.

Increase table turnover

The estimated time for a restaurant service staff to take order from a table of customers is about 3 minutes.

Most restaurants have peak hours that last around 2 hours twice a day which equates to 4 hours of peak hours a day, and the average estimated time of customers dining in is roughly 45 minutes, which means that for every peak period, a table can be turned thrice, translating to 6 times a day over 2 peak hours.

Take a restaurant with 8 tables with and 2 service staff allocated to take orders for an example. It would take 12 minutes to take orders from the first wave of customers. If tables are turned 6 times a day across 2 peak periods, it equates to 72 minutes a day spent on manual order taking.

This 72 minutes could be used to accommodate another wave of customers. If each table’s average spending is S$90, it translates to an extra of S$720 per day or S$207,360 per year.

Conclusion

With such huge cost savings and potential revenue gain, it is no wonder that QR ordering are popular in restaurants, especially those of big F&B establishments with multiple outlets.

If you are interested in getting a QR ordering system for your restaurant, click here to get a free demo.

**Important note: The calculations above are estimates and does not reflect the actual amounts. iMakan will not be held responsible for any differences in estimates.

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7 Tips to Optimize Operations at Your Takeaway Food Kiosk in Singapore

By Liang Wei Liaw • 09 May, 2024

Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.