Benefits of QR Ordering Apart From Manpower Savings

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Most F&B business owners know about one of the main benefits of QR ordering, which is manpower savings.

However, there are other lesser-known benefits of adopting a QR ordering system such as:

Increase in average bill sizes
Increase in table turnover rates
Timely menu changes

Increase in Average Bill Sizes

As reported by several of iMakan’s clients who have adopted our QR ordering system, they have experienced an increase in bill sizes. This is the result of 3 features of a QR ordering system:

Automated add on suggestions
High-resolution images for each menu item
Easy to order add on items at anytime

Automated add on suggestions

QR ordering systems usually allow you to preset add on suggestions that will automatically upsell as your customers are placing their orders, increasing the likelihood of customers ordering more.

High-resolution images for each item

A QR ordering system’s digital menu allows you to attach high-resolution images of your menu offerings to help your customers have a better understanding of your menu items.

By doing so, customers are more willing to order more dishes that they are not familiar with as they have a better idea of what they are getting.

Easy to order add on items at anytime

With QR ordering, your customers will not have to wait for staff to take orders whenever they want to order something extra.

With this convenience in adding on orders at any time through QR ordering, customers are more likely to do so and this increases your bill sizes.

Increase table turnover rates

Table turnover rates are a focal point for many restaurants that want to capitalize on their peak hours. Here are 2 ways in which QR ordering helps to boost table turnover rates:

Improve order handling capability
In-Queue ordering

Improve Order Handling Capability

With QR ordering, your customers do not have to wait for service staff to take orders and can place orders whenever they are ready.

Likewise, your restaurant can accept customers’ orders simultaneously, thus reducing waiting time which in turn, speeds up table turnover.

In-Queue Ordering

Have a queue of customers waiting to be seated? Why not enable them to browse the menu and save their orders to cart while waiting.

This practice saves on the time taken for customers to browse your menu and place orders only after they are seated. Every few minutes saved contributes to faster turnaround times to capitalize on your restaurant’s peak hours.

Timely menu changes

Consumer trends change fast in the restaurant industry. To be able to keep up with the fast moving industry, making changes to your menu must not be delayed by factors such as menu reprinting time.

QR ordering’s digital menu is able to be updated instantly through an online portal to push your latest dishes and promotions to your customers as quickly as possible, so that your restaurant does not fall behind competitors.

Getting a QR ordering system for your restaurant

If you are interested in adopting a QR ordering system for your restaurant, click here for a free demo.

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7 Tips to Optimize Operations at Your Takeaway Food Kiosk in Singapore

By Liang Wei Liaw • 09 May, 2024

Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.