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3 Solutions your Restaurant Should Adopt

Restaurant establishments have always been looking for ways to better their operations for efficiency and reduce operating costs. In this article, we share 3 solutions that restaurant operators should adopt to boost efficiency and lower costs!


Self-ordering solutions

Self-ordering solutions such as QR ordering and self-ordering kiosks are well-known restaurant technology. This is attributed to labour cost savings, increased order handling capabilities leading to increased profits.


QR ordering & self-ordering kiosks give your restaurant the ability to accept more orders without having to hire more by enabling your customers to self-order. On top of that, these self-ordering solutions allow you to pre-set add on suggestions to automate upselling and increase your restaurant’s average bill size. What’s not to love about QR ordering and self-ordering kiosks?


Cloud-based POS system

A POS system is the command centre of your restaurant’s operations. It not only processes bill transactions, but also manages table occupancy, inventory, orders from different ordering channels, staff, and many more. 


Hence, getting a modern POS system that enables you to centralize your restaurant’s operation management is beneficial for your restaurant’s productivity. On top of that, modern POS systems are often cloud-based, which means that you will be able to manage your restaurant remotely. Tasks such as updating menus and analysing reports and dashboards can be done from your laptop anywhere.


If you are looking for a modern cloud-based POS system for your restaurant, head over to MEGAPOS’s website:
https://www.megapos.com.sg/contact to arrange a free demo.


Kitchen technology

Kitchen efficiency is important to build a successful restaurant. Some worthy examples of kitchen technology commonly adopted by restaurants are automatic dishwashers and kitchen display solutions.


Kitchen display solution

A tablet-based solution that displays orders systematically according to table numbers. It gives your kitchen staff a bird’s eye view of all orders so they can use the appropriate food preparation strategies. Thus, reducing service time and food wastage. 


Kitchen printers may not be able to print out changes or cancellations of orders due to slow printing speed during peak periods. Kitchen display solutions, on the other hand, are able to reflect changes and cancellations of orders instantaneously on the tablet screen.


Automatic dishwasher

A concept that is widely received in restaurant establishments. Automatic dishwashers have been proven to wash a restaurant’s dirty dishes faster and are more sanitary than manual washing.


This makes it a perfect piece of kitchen technology to adopt in order to bring down labour and utility costs while improving your restaurant’s kitchen efficiency.


Getting a self-ordering solution for your restaurant

To find out more about self-ordering solutions drop us your contact details below, and we will be in touch to arrange a free demo on iMakan’s self-ordering solutions!

By Liang Wei Liaw 09 May, 2024
Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.
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