New Technology Advancements that has emerged Singapore’s F&B industry

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Robots that go around clearing trays

Coffee shops are one of the places which you would least expect implementations new technology implementations, let alone robots. However, Koufu has employed robots which roam the aisles, allowing you to place your dirty trays from where you are seated. It is most likely that we will see more versions of such robots in most of our coffee shops in the future, as technology advances.

Food tech beef that is not meat

Impossible Burger’s developers came up with a beef patty for their burger which is entirely plant-based but tastes and feels exactly like actual beef. They achieved this through a plant-based taste molecule called “heme”, which is extracted from soy plants roots. This breakthrough does more than just look and taste cool. It is a sustainable way of creating meat which requires less land and water compared to ranching.

Kitchen run by robots

Application of robots in the F&B industry is not just limited to clearing trays. Using robots to prepare dishes is becoming increasingly popular as a means of kitchen automation and standardizing food taste and quality. Such applications are in place in various F&B businesses, for example, Ruyi by Tunglok, and Hai Di Lao’s automated restaurant outlet.

Self-ordering kiosks

Self-ordering kiosks are getting increasingly popular in Singapore, as we see it everywhere we go, especially in McDonald’s. These kiosks systems help move the queue faster as merchants can open up more payment terminals with lesser space requirements.

QR code mobile ordering

QR code ordering technology is being used all over China and is now gaining traction in Singapore as well. Restaurants like Swee Choon Dim Sum Restaurant, BBQ Box and Lao Cheng Du are using iMakan’s QR Code Solution. This has helped them tremendously with manpower shortage issues, as customers place orders on their own through their own mobile phones.

It is expected that QR code ordering will be widely used in F&B industries as manpower scarcity issues prevail.

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7 Tips to Optimize Operations at Your Takeaway Food Kiosk in Singapore

By Liang Wei Liaw • 09 May, 2024

Takeaway food kiosks in Singapore generally serve the demographics of Singaporeans that are looking for quick, convenient and tasty meal options. Hence, optimizing operations at your takeaway food kiosk is essential for delivering exceptional service and maximizing profitability. With the increasing demand for quick and convenient dining options, implementing strategies to streamline processes and enhance efficiency can set your kiosk apart from the competition. Here are seven tips to help you optimize operations at your takeaway food kiosk in Singapore, leveraging self-ordering technologies and online platforms to meet customer demands and drive success. Embrace Self-Ordering Solutions Invest in self-ordering kiosks or QR code ordering systems to empower customers to place their orders independently. By offering self-service options, you can reduce wait times, minimize order errors, and improve overall efficiency at your kiosk. Emphasize user-friendly interfaces and intuitive navigation to ensure a seamless ordering experience for customers. Implement Online Ordering Platforms Extend your reach and cater to digital-savvy customers by implementing online ordering platforms for takeaway and delivery. Utilize mobile apps or web-based ordering systems to enable customers to place orders remotely and schedule pickup times at your kiosk. Provide incentives such as exclusive discounts or loyalty rewards for online orders to encourage adoption and drive sales. Optimize Menu Selection and Layout Streamline your menu selection to focus on popular and high-margin items, reducing complexity and speeding up order processing. Organize your menu layout logically, grouping similar items together and highlighting best-sellers or promotional offerings. Utilize digital menu boards or signage to display menu options clearly and attractively, guiding customers towards their desired selections. Invest in Efficient Kitchen Equipment Equip your takeaway food kiosk with efficient kitchen equipment and tools to expedite food preparation and assembly. Invest in high-quality appliances, such as commercial-grade grills, fryers, and ovens, to ensure consistent quality and timely service. Implement workflow optimizations and station layouts to minimize bottlenecks and optimize throughput during peak hours. Streamline Order Fulfillment Processes Develop streamlined order fulfillment processes to ensure orders are prepared and delivered promptly. Implement order tracking systems or digital ticketing solutions to monitor order status in real-time and prioritize tasks accordingly. Train your staff to work efficiently and communicate effectively to minimize wait times and maintain customer satisfaction. Prioritize Hygiene and Safety Measures Uphold stringent hygiene and safety protocols to ensure a clean and safe environment for both customers and staff. Implement regular cleaning and sanitation routines for all surfaces, equipment, and utensils to minimize the risk of contamination. Provide hand sanitizer stations and encourage proper hand hygiene practices among your team members. Monitor Performance and Seek Feedback Continuously monitor key performance indicators (KPIs) such as order processing times, customer satisfaction scores, and sales metrics to identify areas for improvement. Solicit feedback from customers through surveys, comment cards, or online reviews to gain insights into their experience and preferences. Use this feedback to iterate on your operations and enhance the overall customer experience at your takeaway food kiosk. By implementing these seven tips, you can optimize operations at your takeaway food kiosk in Singapore, delivering fast, convenient, and high-quality service to your customers. By embracing self-ordering technologies, leveraging online platforms, and prioritizing efficiency and hygiene, you can position your kiosk for success in the competitive F&B landscape. iMakan Apart from looking to value add F&B owners in Singapore through information sharing articles, iMakan also provides self ordering solutions such as self ordering kiosks, qr ordering, and online ordering solutions for F&B businesses. If you are looking for such self ordering solutions, WhatsApp us or click here to drop us an enquiry.