iMakan QR Mobile Ordering System for Restaurant

✓ Lower labour cost

✓ Handle high order volumes simultaneously

✓ Increase order size

✓ Increase operation efficiency

iMakan QR Ordering System Value Adds your Restaurant


QR Ordering with Membership CRM For Restaurants

Enhance customer experience with QR Ordering & Loyalty CRM for your Restaurant

  • Enhanced customer convenience

    Seamless Ordering: Customers can easily scan a QR code to view the menu, place orders, and make payments without waiting for a waiter. Reduces dependance on order taking staff.


    Convenient Member Sign Ups: Members can easily sign up as members to enjoy benefits as they place orders.


    Seamless points & voucher collection & redemption: Your members can easily collect and redeem loyalty points and eVouchers as they are ordering through QR ordering.

  • Personalised customer experience

    Tailored Promotions: Use combined data from QR ordering & membership solution to tailor deals and promotions based on customer preferences and past behaviors.

  • Increased sales & repeat visits

    Upselling and Cross-Selling: Suggest add on items or special deals directly through the QR ordering system to boost bill sizes.


    Tiered Memberships: Drive repeat visits by offering tiered memberships that reward loyal patrons with exclusive benefits as they advance through the tiers.

  • Streamlined Operations

    Fast table turnovers: Reduce wait times and improve table turnover by streamlining the ordering and payment process.


    Error Reduction: Minimize order errors by allowing customers to input their orders directly.


    Multi-Outlet Integration: Provide a seamless experience across all locations by integrating CRM and QR ordering systems, ensuring consistent service quality and rewards management.


    Unified Loyalty Program: Customers can earn and redeem rewards at any outlet, making the loyalty program more attractive and user-friendly.

  • Data Collection

    Customer Insights: Data from QR ordering & CRM loyalty solution is centralised into an online backend to give you insighful analytics.

  • Get more referrals (Word of mouth marketing)

    Referral Programs: Implement referral perks where members are rewarded when they recommend others to join.

  • Better customer engagement

    Targeted Marketing: Segment customers based on their behavior and preferences to deliver highly targeted and effective marketing campaigns through emails or sms.


    Automated Promotions: Automate marketing efforts to send timely promotions such as birthday vouchers, keeping them engaged.

  • Understand consumer needs & wants

    Get member feedback: Allow members to give feedback through the online member portal. This helps you understand your members needs and wants to improve your menu or service.

Simple & Powerful

Most intuitive and efficient QR mobile ordering system

Reduce Manpower Reliance

Automated ordering process


 iMakan QR ordering enables customers to self order through their phones by scanning a QR code to reduce reliance on staff to take orders

Automate payment


iMakan QR ordering links with online payment gateway to enable customers to pay online through card

Easy to use interface


iMakan QR ordering's intuitive interface makes it more convenient for customers to self order than order from staff

Increase Bill Sizes

Smart upselling


iMakan QR ordering increases bill sizes by upselling to customers concurrently while ordering

High Resolution Pictures


With high resolution image of every menu item, customers may order items that may have gone unnoticed on paper menus

Customizable Options


Orders can be easily customised to customers' preferences leading to larger order volumes.

Seamless integrations

Kitchen


iMakan QR ordering  itemizes orders and sends each order item to its respective kitchen printer / display.

F&B POS System


iMakan QR ordering can be linked with your POS system to centralise reporting and order management.

Cashless/Online Payment


Get secure and fast cashless payments through iMakan QR ordering's integration with online payment gateway.

"Business Insider reports that Taco Bell's mobile order tickets are 30 percent higher than its in-store sales."

Quoted from a businessnewsdaily article

Grants available

Contact us to check your eligibility


Contact Us

Contact Us

Send us a request and we will be in touch!

Our Singapore Solution Consultant will contact you to arrange a free demo for our food ordering solution.

160 Robinson Road, 

SBF Office Building, #26-02

Singapore 068914

(+65) 6271 5788

[email protected]

Contact Us

ABOUT US

WHO ARE WE 

We are a food tech company which has amassed about 5,000 F&B clients over the past 15 years. We work with food merchants like you, day in and day out, building our experience in the process, and tapping on these experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.

WHAT DO WE DO

We tap on our experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.

OUR AIM

We aim to help you increase your operation and ordering efficiency, so you can focus on generating more revenue for your restaurant.

News & Updates


By Liang Wei Liaw June 23, 2025
In Singapore's food and beverage industry, running an outlet efficiently means staying ahead with the right tools. A modern F&B POS system offers much more than just payment processing—it helps managers make smart decisions, improve daily operations, and increase customer satisfaction. Here are seven essential POS features every F&B outlet manager should be using: 1. Real-Time Sales Analytics Understanding what's happening in your business at any moment is powerful. Real-time reporting gives outlet managers instant visibility into sales trends, top-performing menu items, and hourly revenue. This lets you quickly adjust staffing, pricing, or promotions—especially during peak hours or slow periods. 2. Stock & Inventory Tracking Manual stocktaking is time-consuming and error-prone. A good restaurant POS automatically updates inventory levels with each order, alerts managers when stock is low, and helps prevent wastage. It ensures the kitchen runs smoothly while improving your food cost control. 3. QR & Digital Ordering With manpower challenges in Singapore, QR ordering reduces the need for floor staff while enhancing order accuracy. A cafe POS system that supports self-ordering and mobile payments also increases table turnover and improves customer experience. 4. Staff Productivity Metrics Tracking staff performance within your POS system allows you to see who's upselling successfully, managing tables efficiently, or lagging behind. Managers can use this data to reward top staff, improve team training, and maintain consistent service standards. 5. CRM & Loyalty Programmes POS-integrated CRM tools make it easy to run customer loyalty programs. Offer points, cashback, or birthday vouchers to build long-term customer relationships. This feature is especially valuable in Singapore's competitive cafe and casual dining scene. 6. Multi-Outlet Control Managing more than one outlet? A centralised POS system for F&B chains lets you monitor each branch’s performance, stock, and staff in real-time from a single dashboard—perfect for owners and regional managers who want visibility without micromanaging. 7. Delivery Platform Sync A great F&B POS system should integrate directly with platforms like GrabFood, Deliveroo, or Foodpanda. Orders flow straight to the kitchen or kitchen display system (KDS), minimising human error and speeding up prep during busy delivery hours. Conclusion A feature-rich POS system empowers outlet managers to run their operations more effectively. If you want to reduce costs, boost efficiency, and keep your staff and customers happy—start with the right POS technology. Need help upgrading your POS or training your team to use it better? Contact us by clicking here today.
By Liang Wei Liaw June 20, 2025
In today’s F&B market, efficiency is everything. Without a smart F&B POS system , you may be missing critical opportunities to improve operations and sales. One feature that leading restaurants and chains rely on is real-time sales reporting. 1. Real-Time Sales = Real-Time Control Know what’s selling best, what needs restocking, and when your busiest hours are—all instantly from your POS system dashboard . No more guesswork, just data-driven control. 2. Manage Chains Easily from One System For multi-outlet operators, real-time sales reporting allows instant tracking across every branch. You can compare outlet performance, adjust stock levels, and deploy manpower where needed—all from a single platform. 3. Improve Operational Speed When you know your top-selling items and peak periods, you can prepare your kitchen, front-of-house, and staff shifts ahead of time—improving service speed and reducing order mistakes. 4. Boost Profit Margins Effortlessly A smart restaurant POS helps you cut unnecessary expenses, reduce over-ordering, and prevent dead stock—all based on real-time sales performance. Why This Matters for Singapore’s F&B Sector In a competitive market like Singapore’s, small improvements in operational efficiency can make a big difference. A well-equipped F&B POS system with live data gives you that edge. Ready to Upgrade? Contact us by clicking here to learn how our all-in-one POS solutions can deliver real-time sales insights for your cafe, kiosk, or restaurant chain.
By Liang Wei Liaw June 17, 2025
Mastering Difficult Customer Situations in Singapore’s F&B Industry No matter how good the food or service, F&B outlets in Singapore will inevitably encounter difficult customers. The key is turning conflict into customer satisfaction through skilled, polite service. Here’s a quick guide to train your outlet staff on handling challenging situations : 1. Listen Without Interrupting Let the customer fully explain their concern. Active listening makes them feel valued and reduces anger. 2. Stay Polite and Apologetic Even if the customer is wrong, respond with kindness: “We’re sorry for the inconvenience, let us fix this.” 3. Offer Fair Compensation Train staff to offer simple compensations—like a free drink or quick dish replacement—without needing manager approval. This keeps service efficient and customers satisfied. 4. Recognize When to Escalate Some cases require supervisor handling. Make sure staff know when to escalate politely. 5. Follow Up After Incident Use customer feedback logs and review responses to close the loop, ensuring issues don’t repeat. Why This Matters for F&B businesses ✔ Reduces bad reviews on Google and online platforms ✔ Improves team confidence ✔ Keeps customer loyalty high even after mistakes If you are interested in self ordering solutions for your F&B businesses such as self ordering kiosks , and QR ordering , click here to contact us and find out more!
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